Chester-le-Street : 0191 387 1387
Eaglescliffe : 01642 200 140
National Rail Enquiry Service (24hr) : 08457 48 49 50
We offer two engines for making your rail bookings so if you have any problem with one, you can try the other.
Alex Nelson, Stationmaster
Customer Helpline: 0871 244 1545
Britrail tickets in the UK are available for foreign nationals living in and visiting the UK.
We also sell international products for everyone.
Raileasy After Sales Helpline:
0871 200 3456 (national rate)
Chester-le-Street: 0191 387 1387
Eaglescliffe: 01642 200 140
Rail Enquiry (24hr): 08457 48 49 50
Opening Hours
Booking office at Chester-le-street:
0610 - 1800 Mon (except Bank Holidays)
0730 - 1800 Tues - Fri
0730 - 1300 Sat
Booking office at Eaglescliffe:
0715 - 1820 Mon - Fri
0715 - 1310 Saturday and Public Holidays
Click here to hear our latest radio commercial. Voiced by Alex the Stationmaster (1.2MB)
Postal Address: Chester-le-Track Ltd.
The Railway Station, Station Road, Chester-le-Street,
Co. Durham DH3 3EE